A no-nonsense, step-by-step guide, designed to give the reader the confidence to handle even the most difficult interview situations. It considers the key interviewing skills and structures following the four Ps of interviewing, which are: preparation; purpose; performance; and postscript. The book helps the reader clarify objectives for interviews and to consider those of the interviewee. It provides an approach to different types of interview, including: selection and recruitment; appraisal; counselling; and coaching.