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The IT Survival Guide Neil Plotnick

The IT Survival Guide By Neil Plotnick

The IT Survival Guide by Neil Plotnick

Reviews:
$24,39
Condition - Very Good
Only 1 left
Very Good

Summary

This text addresses the need for IT managers to gain competency in non-technical areas such as recruitment and purchase requisitioning. It recognizes the growing profile of IT departments and seeks to prepare IT managers for a corresponding growth in their range of duties.

The IT Survival Guide Summary

The IT Survival Guide: A Day to Day Guide to Managing Systems, Vendors and End Users by Neil Plotnick

It is estimated that as much as 60% of an IT manager''s or system''s administrator''s time is spent on non-technical activities such as obtaining purchase bids for equipment, and this book shows them how to run things smoothly'

Table of Contents

Part 1 Strategies for client service: understanding your clients; strategies for providing client support; designing specialized support systems. Part 2 Your company and technology: corporate approach to IT; company culture. Part 3 IT department management: IT department structure; winning at the hiring game; gauging your employees; employee skill building. Part 4 Obtaining and maintaining equipment: winning at the purchasing game; obtaining technical support; tracking and repair of your systems. Part 5 Special projects and special concerns: security and system integrity; handling projects.

Additional information

GOR001894561
9780072120516
0072120517
The IT Survival Guide: A Day to Day Guide to Managing Systems, Vendors and End Users by Neil Plotnick
Neil Plotnick
Used - Very Good
Hardback
McGraw-Hill Education - Europe
20000101
384
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - The IT Survival Guide