An updated edition of this extremely popular textbook especially suited to students studying FETAC Communications Modules, or courses in which there is a communications element

Covers a wide range of communication topics while still focusing on the four main communication skills of listening, speaking, reading and writing

Each chapter is comprehensive in its approach, with interesting activities and points of discussion to encourage participation in the classroom

Provides lists of useful websites for further study and exploration.

NEW TO THIS EDITION:

Incorporates recent developments in technology which are examined in the chapters on:

The Telephone Computers The Internet Email Mass Communication

Information about legislation, such as data protection and defamation, has been updated

Full colour with new illustrations, photographs and images.