This book provides practical guidelines for overcoming the problems faced by minute takers and achieving accuracy in the minute-taking process. Aimed at company secretaries and other professionals supporting a board of directors, this book encourages a proactive approach to minute taking, and anyone frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions, and a poor chairperson are just some of areas that this book can help with. This book charts the logical development of the minute-taking process, starting with an initial discussion of the purpose of minutes, moving on to the process through to the production of a set of minutes in their final form. The book also covers the use of technology in minute-taking and how the development of interpersonal skills can increase a minute-taker's confidence. The book also includes checklists for before, during and after meetings to ensure that essential activities have been undertaken, an extensive FAQ section, and lots of practical exercises to improve note-taking.