Counsellors are confronted with a variety of day-to-day problems. This alphabetically-arranged reference book should be of use to counsellors faced with doubts or disquiet, or just needing information. The book offers ideas, evidence, arguments and occasionally advice in entries which include anger, beginnings, boundaries, collusion, complaints, contracts, difficult clients, empathy, fees, frequency, sexual attraction, trust and zest. The book is a resource for students and practising counsellors working in a variety of settings, from health and social care to education and occupational health. The authors have identified the need for a source book that is easily and quickly accessible and have produced a book which meets that need, but which is also reassuring to read straight through as it highlights common problems and suggests ways of managing them. This book should be of interest to counsellors; students and practitioners of healthcare; social workers; and psychologists.