Applying Six Sigma to mission-critical financial operations is the latest focus of process improvement. Six Sigma for Financial Services delivers the framework and tools needed to conduct operations at the highest level of performance and precision.
Drawing upon their vast experience, Six Sigma experts Rowland Hayler and Michael Nichols deliver a step-by-step approach for improving process maturity and effectiveness-and realising millions of dollars of value for your customers and shareholders.
What is an Integrated Process Vision?
What is an End-to-End Process Results Orientation?
How do I adopt an End-to-End Process Oriented Approach to Decision Making?
How do I Build Process Capabilities?
What are the required Process Communications?
How do I establish A Balanced Set of End-to-End Process Measurements?
What is a Robust Process Management Measurement Engine?
How do I apply this to Daily Operations?
How does this become a Continuous Quest for Improvement?
What are the Process Language, Methods, Tools & Techniques I need to know?
How do I create a Process Culture?