Introduction. 1. Getting Acquainted with Outlook 2003. Starting and Exiting Outlook. Understanding the Outlook Window. Using the Outlook Menu Bar. Using the Outlook Toolbar. Changing the Outlook Window Layout. Choosing Tools from the Outlook Bar. Going to a Web Page. Customizing Outlook's Menu and Toolbars. Customizing the Button Bar. Getting Help.
2. Creating E-mail Messages. Viewing the Inbox Window. Using the Mail Toolbar. Viewing Default Mail Folders. Creating and Sending a New Message. Selecting an Address from Your Address Book. Sending a Message to Multiple Recipients. Checking Spelling. Changing the Appearance of Text. Using Word to Create E-mail Messages. Selecting an E-mail Format. Assigning a Priority to a Message. Attaching a File to a Message. Adding a Web Page Link to a Message. Requesting a Receipt. Saving a Message to Send Later. Checking Sent Messages. Working Offline.
3. Reading and Handling E-mail Messages. Receiving and Reading Messages. Replying to a Message. Forwarding a Message. Viewing Other Messages. Sorting Messages. Printing a Message. Deleting a Message. Undeleting a Message. Opening File Attachments. Saving File Attachments. Finding a Message. Selecting Messages. Marking Messages. Flagging Messages for Action.
4. Using Advanced Mail Features. Creating New Folders. Adding and Removing Folders from the Favorite Folders List. Rearranging Folders in the Favorite Folders List. Adding a Search Folder. Organizing Messages in Folders. Color Coding Messages. Categorizing Messages. Emptying the Deleted Items Folder. Archiving Messages. Creating an AutoReply. See Next page. Choosing Stationery. Selecting Your Default Stationery. Setting E-mail Options. Changing Your Mail Setup. Setting Up Multiple Mail Accounts. Setting the Default Mail Format. Creating an E-mail Signature. Setting Deleted Items, Archived Folders, and Other E-mail Options.
5. Organizing Contacts. Viewing the Contacts Window. Adding a New Contact. Adding a Contact from an E-mail. Opening and Editing an Existing Contact. Adding a Picture. Entering Detailed Contact Information. Assigning a Category to a Contact. Customizing Contact Fields. Flagging a Contact for Follow-Up. Deleting a Contact. Changing the Contacts View. Printing Contact Information. Scrolling Through Contacts. Searching for a Contact. Sending an E-mail to a Contact. Calling a Contact. Sending a Letter to a Contact. Scheduling an Appointment with a Contact. Creating a Mailing List. Sending a Message to a Mailing List. Editing a Mailing List. Journaling Activities for a Contact. Viewing a Contact Journal. Setting Contact and Journal Options.
6. Keeping a Calendar. Viewing the Calendar Window. Changing Calendar Views. Viewing a Particular Date. Scheduling an Appointment. Opening and Editing Existing Appointments. Labeling and Marking Appointments. Assigning a Category to an Appointment. Listing Contacts for an Appointment. Scheduling a Recurring Appointment. Setting Reminders. Handling Reminders. Scheduling a Meeting. Searching for an Appointment. Deleting an Appointment. Setting Up a Calendar for Printing. Previewing a Calendar Printout. Printing a Calendar. Setting Calendar Options.
7. Creating a To-Do List and Jotting Notes. Viewing the Tasks Window. Changing the View of the Tasks List. Entering a New Task. Opening and Editing an Existing Task. Assigning a Task. Setting Up Recurring Tasks. Keeping Time and Expense Information for a Task. Setting Task Reminders. Viewing and Handling Task Reminders. Marking a Task as Complete. Deleting a Task. Searching for a Task. Sending a Status Report. Setting Up a Tasks List for Printing. Previewing a Tasks List. Printing a Tasks List. Setting Task Options. Viewing the Notes Window. Creating a Note. Opening and Editing an Existing Note. Color Coding Notes. Changing How Notes Are Viewed. Assigning a Category to a Note. Deleting a Note. Printing a Note.
Glossary. Index 