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Production/Operations Management By Terry Hill

Production/Operations Management
by Terry Hill

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Covers key aspects of managing either the production function responsible for manufacturing a product or an operations function responsible for providing a service. The book includes case studies reflecting the nature of management. An LPBB edition is available.
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Production/Operations Management Summary

Production/Operations Management: Text and Cases by Terry Hill

This textbook provides a review of key concepts underlying the POM task and sets issues and techniques of POM within the broader context of management and control of the whole business. Organized in three sections, the first one sets the scene in two ways. It explains some general background to the production/operations function, the derivation of these titles and the role of the manager of this function, and discusses approaches to reflect appropriate strategy for the production/operations function. Sections two and three then reflect the main split in the POM function - the process-related issues and the infrastructure-related issues. Throughout the book, Hill provides managerial understanding of the POM task, emphasizing the need for a strategic context for the POM function. Taking an analytical, rather than a quantitative approach, he integrates material on operations in the service sector throughout the text. Included are recent developments in quality management, in planning and control (e.g. JIT, OPT) and in materials control. There are new chapters on technology and development in manufacturing and service systems, as well as an updated chapter on remuneration to include recent approaches to pay at corporate and individual levels. 21 cases illustrate key areas of the text, reflecting the nature of production/operations management and teaching and learning aids, such as illustrations, examples and summaries, are provided.

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Table of Contents

Part 1 Production/operations - management role and strategic context: the role of production/operations manager; production/operations strategy. Part 2 Process-related issues: production/operations management - corporate considerations; product and service investment decisions; development in manufacturing and service systems. Part 3 Infrastructure-related issues: the task; production/operations planning and control; materials control; the study and control of work; quality control; maintenance; the job of work; remuneration.

Additional information

Production/Operations Management: Text and Cases by Terry Hill
Terry Hill
Used - Very Good
Pearson Education Limited
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.