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Organizational Behaviour in Hotels and Restaurants By Yvonne Guerrier

Organizational Behaviour in Hotels and Restaurants

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This text aims to provide students with the key concepts of organizational behaviour and improve on existing texts by providing a contemporary perspective on current models and ideas specifically for the hospitality industry.

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Organizational Behaviour in Hotels and Restaurants Summary


Organizational Behaviour in Hotels and Restaurants: An International Perspective by Yvonne Guerrier

Organizational behaviour is the academic study of organizational processes using social science methodologies and approaches. It is used to help organizations understand human behaviour, so that they can operate more effectively. A fundamental element of hospitality management training is understanding how the two vital elements of the hospitality industry (people and the environment in which they operate) interact. This book aims to provide students with the key concepts of organizational behaviour and improve on existing texts by providing a contemporary perspective on current models and ideas specifically for the hospitality industry.

Customer Reviews - Organizational Behaviour in Hotels and Restaurants


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Organizational Behaviour in Hotels and Restaurants Reviews


"she certainly delivers..written in a readily accessible and, ..interesting style...this book should certainly contribute to the education of hospitality students for a significant period into the future"
(Int'l Journal of Tourism Research, May 2001)

About Yvonne Guerrier


Yvonne Guerrier, Professor of Hotel Management, South Bank University, London, UK

Table of Contents


Ways of seeing organizations; ways of seeing hospitality organizations; the many faces of culture; motivation, performance and job satisfaction; groups and leading groups; designing jobs and organizational structures; managers and their roles; the wider environment; into the future.

Additional information

GOR010800164
Organizational Behaviour in Hotels and Restaurants: An International Perspective by Yvonne Guerrier
Yvonne Guerrier
Used - Like New
Paperback
John Wiley & Sons Inc
1999-06-25
296
047198650X
9780471986508
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins.