A. Anthony Bruno is a Principal Consultant with NetworkCare Professional Services (formerly International Network Services). His network certifications include CCIE #2738, CCDP, CCNA-WAN, Microsoft MCSE, Nortel NNCSS, Certified Network Expert (CNX) Ethernet, Certified Network Professional, and Checkpoint CCSE. As a consultant, he has worked with many customers in the design, implementation, and optimization of large-scale multi-protocol networks. Anthony has worked on the design of large company network mergers, Voice over IP/Frame Relay, and Internet access. He formerly worked as an Air Force Captain in network operations and management. He completed his MS in Electrical Engineering from University of Missouri-Rolla in 1994 and his BS in Electrical Engineering from University of Puerto Rico-Mayaguez in 1990. Anthony is the co-author for the Cisco Press release CCDA Exam Certification Guide and also a contributor and the lead technical reviewer for the Cisco Press release Cisco CCIE Fundamentals: Network Design and Case Studies, Second Edition.
Cisco Systems, Inc., is the worldwide leader in networking for the Internet. Cisco solutions, which include industry-leading publications from Cisco Press, educate and provide competitive advantage to customers through more efficient and timely exchange of information, leading to cost savings, process efficiencies, and closer business relationships. These solutions form the networking foundation for many organizations worldwide.
Diane Teare is a Senior Network Architect with Global Knowledge Network (Canada), Inc., Cisco's largest worldwide training partner. There, she provides consulting and training services to customers in North America and Europe. She was also a member of the team at Cisco Systems that developed the Building Scalable Cisco Networks (BSCN) instructor-led course.
Diane has more than 15 years of experience in design, implementation, and troubleshooting of network hardware and software. She also has been involved in teaching, course design, and project management. Diane is the course director/master instructor for the BSCN and Designing Cisco Networks (DCN) courses at Global Knowledge Network (Canada) Inc. She is a CCSI, CCDA, and CCNP, and has authored and edited networking books and articles. Diane has a bachelor's degree in applied science in electrical engineering and a master's degree in applied science in management science. She edited Designing Cisco Networks and co-authored Building Scalable Cisco Networks, both from Cisco Press.
Jacqueline Kim is the Knowledge Resource Manager with REALTECH Systems Corporation. She designed the Knowledge Exchanged Group that has the objective of providing technical instruction to clients through instructor-led classes and Web-based training tools. She staffs and manages this group within Knowledge Management and also teaches several classes. Jacqueline has various industry certifications, including Cisco CCDA, Novell CNE, and Check Point CCSA/CCSE. She has held positions in both network engineering and pre-sales engineering, during which time she presented lectures in security for Cisco Systems and Network User Groups. Jacqueline was a technical reviewer for the Cisco Press titles Internetworking Technologies Handbook, Second Edition and Cisco Systems Networking Academy: First-Year Companion Guide.
Kevin Downes, CCIE #1987, is a senior network systems consultant with International Network Services (INS). His network certifications include Cisco CCIE, Bay Networks CRS, Certified Network Expert (CNX) Ethernet, Novell CNE, and Banyan Systems CBE. He has published several articles on the subjects of network infrastructure design, network operating systems (NOS), and Internet Protocol (IP). He completed his B.S. in Computer Information Systems from Strayer University in 1993.