Books by Bill Capodagli

William Capodagli and Lynn Jackson are the founders of Capodagli Jackson Consulting, a firm that partners with Fortune 500 as well as entrepreneurial companies to help them improve customer service, increase market share, and transform their corporate cultures. Drawing on their nearly half century of combined consulting experience, Capodagli and Jackson are popular keynote speakers around the world and frequent contributors to professional training and management journals. They cowrote Leading at DotCom Speed and The Disney Way Fieldbook.