Shelley O'Hara is the author of more than 120 books, including the best-selling Easy Windows XP and other top-selling titles. She has authored books on subject matters from the philosopher Nietzsche to how to buy and sell a house to a children's book for the iPod. Her main focus is teaching beginning users how to use technology, including Windows. She has a B.A. in English from the University of South Carolina and an M.A. in English from the University of Maryland.
Ron Mansfield is a best-selling author with more than 30 books under his belt including eBay to the Max and Launching a Successful eBay Store, published by Que. He is also an eBay and computer consultant and instructor.