Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher Bogan

Benchmarking for Best Practices: Winning Through Innovative Adaptation by Christopher Bogan

Benchmark expert Christopher E. Bogan and corporate quality director Michael J. English walk management through their 9-step benchmarking model - from improving baseline trends to achieving world-class quality leadership. Recognizing that successful benchmarking often, demands dramatic changes in corporate attitudes - and an end to the "not invented here" mentality that stifles innovation - they arm readers with the weapons to: forge a learning organization ready to borrow successful ideas wherever they occur - inside or outside the firm; tailor benchmarking to a firm's unique identity - acknowledging that one company's "best practices" aren't always another's; sell benchmarking to even the most skeptical senior executives or "turf conscious" factory and line managers; and manage the total project - including determining what, and against whom, to benchmark.

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SKU	Unavailable
ISBN 13	9780070063754
ISBN 10	0070063753
Title	Benchmarking for Best Practices: Winning Through Innovative Adaptation
Author	Christopher Bogan
Condition	Unavailable
Binding Type	Hardback
Publisher	McGraw-Hill Education - Europe
Year published	1994-08-30
Number of pages	312
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable