Dear Customer Services by Terry Ravenscroft

Dear Customer Services by Terry Ravenscroft

Focusses on companies ranging from Kellogg's and Ryvita to Mars, Heinz and Cadbury. This book tackles things from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'.

SKU	Unavailable
ISBN 13
Title	Dear Customer Services
Author	Terry Ravenscroft
Condition	Unavailable
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Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.