Command Performance by John E Martin
Provides insights of leading business thinkers and executives on delivery service to customers. They explore various aspects of developing a service strategy and implementing it effectively. First-person accounts and profiles of individual firms provide lessons from the field.| SKU | Unavailable |
| ISBN 13 | 9780875845623 |
| ISBN 10 | 0875845622 |
| Title | Command Performance |
| Author | John E Martin |
| Series | Harvard Business Review Book Series |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Harvard Business Review Press |
| Year published | 1994-07-01 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |