Conflict First Aid by Nancy Radford
Gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymens terms with examples, acronyms, and illustrations, the book helps the reader understand the causes of conflict and how it develops and escalates.
Nancy Radford is a specialist in early conflict resolution, accredited as a civil and commercial mediator, with additional training in mediation online, restorative conversations, special educational needs, and vulnerable adult mediation. She is also qualified as a trainer as well as business and personal coach. As a mediator, facilitator, and conflict coach, she helps people improve their professional and personal relationships by effective communication, changing the stories they tell themselves and providing tools and strategies that last a lifetime. Before training formally as a mediator, her varied career included nursing, midwifery, business ownership, management, and training. The central theme of her life has been enabling others to be the best they can be. She is often referred to as the wind beneath their wings. She works with family businesses, schools, and third-sector organizations, resolving conflict through training, coaching, and mediation, in person, on the phone, and over secure Internet connections.
| SKU | Unavailable |
| ISBN 13 | 9781631579738 |
| ISBN 10 | 1631579738 |
| Title | Conflict First Aid |
| Author | Nancy Radford |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Business Expert Press |
| Year published | 2017-12-30 |
| Number of pages | 193 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |