Customer Service For Dummies by Keith Bailey

Customer Service For Dummies by Keith Bailey

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Customer Service For Dummies by Keith Bailey

Featuring case studies, scripts and the best and worst service scenarios, this guide offers strategies for providing excellent customer service. It also covers such service issues as Internet service, situations and solutions, as well as sending appropriate emails.
SKU Unavailable
ISBN 13 9780764552090
ISBN 10 0764552090
Title Customer Service For Dummies
Author Keith Bailey
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 1999-09-24
Number of pages 454
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable