Feedback Rules! by Brian Numainville
YOU GOTA KNOW THE RULES It's critical to get feedback from the stakeholders of your business-customers, employees, members, business partners, and more. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you'll learn how to prepare questions, run the program, and use the information wisely. Read one rule a week-or all 52 at once Feedback Rules is your guide to listening to your stakeholders. PRAISE FOR FEDBACK RULES Great tips and helpful ideas for retailers that want to listen more attentively to their customers and employees. PETER LARKIN, PRESIDENT AND CEO, NATIONAL GROCERS ASOCIATION Invaluable to any organization. JAMES G. CONROY, PRESIDENT AND CEO, BOT BARN A fresh and entertaining reminder of the importance of making feedback an essential part of any corporate culture. MARK J. CENSOPRANO, CHIEF MARKETING OFICER, ASPEN DENTAL MANAGEMENT| SKU | Unavailable |
| ISBN 13 | 9781938406522 |
| ISBN 10 | 1938406524 |
| Title | Feedback Rules! |
| Author | Brian Numainville |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Brigantine Media |
| Year published | 2016-03-11 |
| Number of pages | 128 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |