Fierce Conversations (Revised and Updated) by Susan Scott

Fierce Conversations (Revised and Updated) by Susan Scott

Fully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

* Overcome barriers to meaningful communication
* Expand and enrich relationships with colleagues, friends, and family
* Increase clarity and improve understanding
* Handle strong emotions--on both sides of the table
* Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

SKU	Unavailable
ISBN 13	9780425193372
ISBN 10	0425193373
Title	Fierce Conversations (Revised and Updated)
Author	Susan Scott
Condition	Unavailable
Binding Type	Paperback
Publisher	Penguin Putnam Inc
Year published	2004-01-06
Number of pages	368
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.