Getting Past No by William Ury

Getting Past No by William Ury

"Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people."--Leonard A. Lauder, president, Estée Lauder Companies

"Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it."--President Jimmy Carter
 
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
 
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

* Stay in control under pressure
* Defuse anger and hostility
* Find out what the other side really wants
* Counter dirty tricks
* Use power to bring the other side back to the table
* Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

William Ury is a Distinguished Senior Fellow at the Harvard Negotiation Project, where he works as a consultant, writer, and lecturer on negotiation.

SKU	Unavailable
ISBN 13	9780553371314
ISBN 10	0553371312
Title	Getting Past No
Author	William Ury
Condition	Unavailable
Binding Type	Paperback
Publisher	Bantam Doubleday Dell Publishing Group Inc
Year published	1993-01-01
Number of pages	208
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.