Improving Business Processes by Harvard Business Review

Improving Business Processes by Harvard Business Review

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Improving Business Processes by Harvard Business Review

In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: -Plan a business process improvement initiative -Analyze and redesign a current process that needs improvement -Obtain the resources needed to change a process -Develop a systematic approach for creating and implementing change
About Pocket Mentors The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness. Meet Your Mentor Mark McDonald, PhD, is a leading researcher and practitioner of business process design and business architecture. He is currently Head of Research for Gartner Executive Programs.
SKU Unavailable
ISBN 13 9781422129739
ISBN 10 142212973X
Title Improving Business Processes
Author Harvard Business Review
Series Pocket Mentor
Condition Unavailable
Binding Type Paperback
Publisher Harvard Business Review Press
Year published 2010-08-01
Number of pages 112
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable