Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware by Van Haren Publishing

Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware by Van Haren Publishing

'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. Create, Deliver and Support module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners

SKU	Unavailable
ISBN 13	9789401806145
ISBN 10	9401806144
Title	Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware
Author	Van Haren Publishing
Condition	Unavailable
Binding Type	Paperback
Publisher	Van Haren Publishing
Year published	2020-02-17
Number of pages	250
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable