ITIL V3 Service Strategy by Axelos

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ITIL V3 Service Strategy by Axelos

The ITIL 2011 Editions have been updated for clarity, consistency, correctness, and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow.

Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.

SKU	Unavailable
ISBN 13	9780113313044
ISBN 10	0113313047
Title	ITIL V3 Service Strategy
Author	Axelos
Condition	Unavailable
Binding Type	Paperback
Publisher	TSO
Year published	2011-07-29
Number of pages	495
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable