Job Aids and Performance Support by Allison Rossett
Not all training requires a formal classroom or complex computer solutions. For some tasks, a job aid is the most efficient and accurate way to get the performance trainers want. This updated classic reflects the current technology and emergent thought on cognitive distribution, workflow engineering, and knowledge and learning content management.
Allison Rossett is a professor of Educational Technology at San Diego State University and a consultant in workforce learning and performance, and technology-based systems. Rossett is the coauthor of the best-selling Handbook of Job Aids (Pfeiffer) and the author of First Things Fast and Beyond the Podium (Pfeiffer), all of which are winners of International Society for Performance Improvement's Instructional Communications awards.
Lisa Schafer develops enterprise systems for Fortune 100 clients, writes courseware, delivers seminars, and administers industry benchmarking surveys. Her career blends her human resources expertise with her technical aptitude. She directs comprehensive compensation surveys in the pharmaceutical and consumer products industries and serves as a consultant in the performance analysis and improvement arena.
| SKU | Unavailable |
| ISBN 13 | 9780787976217 |
| ISBN 10 | 0787976210 |
| Title | Job Aids and Performance Support |
| Author | Allison Rossett |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | John Wiley & Sons Inc |
| Year published | 2006-11-01 |
| Number of pages | 240 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |