Kaizen Strategies for Customer Care by Patricia Wellington
"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." – Cannon Ltd. A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.| SKU | Unavailable |
| ISBN 13 | 9780273614722 |
| ISBN 10 | 027361472X |
| Title | Kaizen Strategies for Customer Care |
| Author | Patricia Wellington |
| Series | Financial Times Series |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Pearson Education Limited |
| Year published | 1995-10-27 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |