Managing Difficult Conversations at Work by Sue Clark
Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides an approach to planning and carrying out difficult conversations in a variety of different situations from performance appraisal to workplace confrontation. It explains ten most common types of difficult conversation.
Sue Clark and Mel Myers are both chartered psychologists with over 20 years' experience in coaching interpersonal skills. Before setting up their current practices they worked together in local government as educational psychologists and later as members of the senior management team in a large, urban West Midlands authority. They have been researching and developing this new approach to managing difficult conversations for many years, and have won endorsements for their approach from numerous grateful clients.
| SKU | Unavailable |
| ISBN 13 | 9781852525408 |
| ISBN 10 | 1852525401 |
| Title | Managing Difficult Conversations at Work |
| Author | Sue Clark |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Management Books 2000 Ltd |
| Year published | 2007-07-18 |
| Number of pages | 160 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |