Managing Interpersonal Conflict by William A Donohue
Managing Interpersonal Conflict helps readers better understand and ultimately manage their routine interpersonal conflicts. Specifically, the book walks readers through the conflict process--from the initial decision of whether or not to confront differences to how to plan the actual confrontation. Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues. The key to managing conflict is to address differences collaboratively so parties can create better solutions and, ultimately, strengthen their relationships. Managing Interpersonal Conflict prepares and encourages the reader to stop avoiding their conflicts and start confronting them. Designed for college and university undergraduates, Donohue′s text and the Interpersonal Commtext series will also interest students and professionals in management studies, sociology, organization studies, and social psychology. "They provide a very useful look at a somewhat broader than usual range of conflict issues. . . . Where the decision is to confront, it offers useful approaches to allowing face saving and to issue structuring that will allow the conflict, in many cases, to be readily resolved. . . . The second section . . . provides a useful and easily worked with framework for negotiating, and deals most effectively with the use of and responses to the exercise of power in the negotiation context. . . . The book is exceptionally readable and effective in its presentation of approaches to conflict. While it is not a traditional academic text, periodic references to the conflict literature are used to allow the reader to examine the issues presented in more depth. The book will serve as an outstanding text for a training program in conflict management and can also be used by an individual effectively to learn these techniques." --The Alternative Newsletter
William Donohue has been the president of the Catholic League for Religious and Civil Rights since 1993. Founded in 1973, the League works to safeguard both the religious freedom and free speech of Catholics in America. Trained as an educator, he began his teaching career at St. Lucy's School in New York's Spanish Harlem and went on to teach sociology at La Roche College in Pittsburgh. He holds a Ph.D. in sociology from New York University. He serves on many boards, including the Washington Legal Foundation, the Jewish Action Alliance, Ave Maria Institute and the Christian Film & Television commission. Dr. Donohue lives on Long Island, New York.
| SKU | Unavailable |
| ISBN 13 | 9780803933118 |
| ISBN 10 | 0803933118 |
| Title | Managing Interpersonal Conflict |
| Author | William A Donohue |
| Series | Interpersonal Communication Texts |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | SAGE Publications Inc |
| Year published | 1992-08-28 |
| Number of pages | 171 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |