Managing Workplace Negativity by Gary S Topchik

Managing Workplace Negativity by Gary S Topchik

The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.

The diagnosis: workplace negativity.

The cure: Managing Workplace Negativity.

Workplace negativity may seem like an intangible problem, but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose three billion dollars a year to the effects of negative attitudes and behaviors at work.

Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers:

• Identify the 14 types of negative individuals, from the not-my-jobber to the rumor monger
• Confront their own negativity
• Recognize negativity trigger points
• Overcome entrenched, ongoing negativity
• Deal with group or company-wide negativity problems
• Create a positive environment that enhances morale and productivity.

Topchik, Gary S.: - Gary S. Topchik is the managing partner of SilverStar Enterprises, Inc., a consulting firm specializing in management development, whose clients include AT&T, Honeywell, Disney, Sony Studios, and Oracle. He is a lecturer in the business and management department at UCLA and is the author or coauthor of The Accidental Manager, Managing Workplace Negativity, and The First-Time Manager.

SKU	Unavailable
ISBN 13	9781400232598
ISBN 10	1400232597
Title	Managing Workplace Negativity
Author	Gary S Topchik
Condition	Unavailable
Binding Type	Paperback
Publisher	HarperCollins Focus
Year published	2022-09-06
Number of pages	208
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.