Measuring Customer Satisfaction by Hayes

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Measuring Customer Satisfaction by Hayes

This second edition of the text provides detailed information on how to construct, evaluate and use questionnaires for measuring customer satisfaction levels.
SKU Unavailable
ISBN 13 9780873893626
ISBN 10 087389362X
Title Measuring Customer Satisfaction
Author Hayes
Condition Unavailable
Binding Type Hardback
Publisher McGraw-Hill Education - Europe
Year published 1998-01-01
Number of pages 285
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.