Mediation for Managers by John Crawley

Mediation for Managers by John Crawley

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.

All managers who find themselves faced with conflict will find something useful in hereThe mediation process comes through clearly, with simple visible cues, checklists and instructions. -- David Wyatt – Research Director, GlaxoSmithKline
Indispensable for managers who need a step-by-step guide for working on a problem quickly. -- Graham Waddington – Independent Mediation Practitioner
This should be essential reading for all human resource managers and indeed for all employees in a supervisory position. * Health and Safety at Work *

John Crawley, author of Constructive Conflict Management (Nicholas Brealey Publishing) and Katherine Graham are directors of Conflict Management Plus, the leading consultancy and training organization in this fast growing field. Katherine Graham and John Crawley, author of Constructive Conflict Management (Nicholas Brealey Publishing)are directors of Conflict Management Plus, the leading consultancy and training organization in this fast growing field.

SKU	Unavailable
ISBN 13	9781857883152
ISBN 10	1857883152
Title	Mediation for Managers
Author	John Crawley
Condition	Unavailable
Binding Type	Paperback
Publisher	John Murray Press
Year published	2002-06-06
Number of pages	256
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.