Multichannel Marketing by Akin Arikan

Multichannel Marketing by Akin Arikan

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Multichannel Marketing by Akin Arikan

No longer can the offline remain separate from the online. Integrated, customer-centric, cross-channel marketing campaigns persuade customers to act, provide greater ROI, and ultimately improve your organization's bottom line. This must-have guide synthesizes the successful methods and metrics that online, direct, and brand marketers have employed for years so that you can develop, implement, and measure successful cross-channel campaigns. Multichannel marketing expert Akin Arikan takes you from customer acquisition to customer relationship management with strategic advice, effective case studies, and proven metrics.
Akin Arikan is a Senior Segment Manager for Internet marketing at Unica, where he is responsible for ensuring customer satisfaction with Unica's web analytics and Internet marketing solutions. Clients with case studies in this book include AIRMILES, Best Buy, Vodafone, and Wachovia. Akin is an award-winning industry speaker, frequent contributor to magazines, and blogger (www.MultichannelMetrics.com).
SKU Unavailable
ISBN 13 9780470239599
ISBN 10 047023959X
Title Multichannel Marketing
Author Akin Arikan
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 2008-04-24
Number of pages 312
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.