Once a Customer, Always a Customer
Once a Customer, Always a Customer
Regular price
Checking stock...
Regular price
Checking stock...
The feel-good place to buy books
- Free UK delivery over £5
- 10% off preloved books when you join +Plus
- Buying preloved emits 46% less CO2 than new
- Give your books a new home - sell them back to us!
Once a Customer, Always a Customer by Chris Daffy
This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you famous for service| SKU | Unavailable |
| ISBN 13 | 9781860761645 |
| ISBN 10 | 186076164X |
| Title | Once a Customer, Always a Customer |
| Author | Chris Daffy |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Oak Tree Press |
| Year published | 2000-10-30 |
| Number of pages | 304 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |