Practice What You Preach by David H Maister

Practice What You Preach by David H Maister

Are employee attitudes correlated with financial success? Unequivocally yes! according to consultant and bestselling author David H. Maister. Based on a worldwide survey of 139 offices in 29 professional service firms in numerous lines of business, Maister proves that companies perceived by their employees to practice what they preach in matters of client commitment, teamwork, high standards, and employee development are more successful than their competitors. Put simply, employee dedication causes improved financial performance.
Through in-depth interviews, Maister explores the crucial role of the individual manager in promoting high morale among employees. Practice What You Preach boasts specific action recommendations from the managers of these "superstar" businesses on how to build an energized workplace, enforce standards of excellence, develop people, and have fun -- all in the name of profit. As a result, Practice What You Preach can help any manager increase profitability, and provides proof that great financial rewards come from living up to the standards that most businesses advocate, but few achieve.

David H.Maister is largely regarded as the world's foremost expert on professional service business management. David has been advising companies in a wide range of professions for over four decades, encompassing all strategic and managerial concerns and spanning the globe. David is a native of the United Kingdom, with degrees from the University of Birmingham, the London School of Economics, and the Harvard Management School, where he spent seven years as a professor. Managing the Professional Service Company and Real Professionalism are two of his best-selling books. He is a resident of Boston, Massachusetts.

SKU	Unavailable
ISBN 13	9780743223201
ISBN 10	0743223209
Title	Practice What You Preach
Author	David H Maister
Condition	Unavailable
Binding Type	Paperback
Publisher	Simon & Schuster
Year published	2003-07-02
Number of pages	274
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.