The Race Without a Finish Line by Warren H Schmidt
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.
"An excellent primer on the most important subject for American business in the 1900's--training its people" --James Flannigan, Business columnist, Los Angeles Times
WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
| SKU | Unavailable |
| ISBN 13 | 9781555424626 |
| ISBN 10 | 1555424627 |
| Title | The Race Without a Finish Line |
| Author | Warren H Schmidt |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | John Wiley & Sons Inc |
| Year published | 1992-10-13 |
| Number of pages | 402 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |