
S/NVQ Level 2 Customer Service by Sally Bradley
Designed to provide students with the underpinning knowledge for the NVQ in Customer Service at Level 2, this book covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills.| SKU | Unavailable |
| ISBN 13 | 9780435465292 |
| ISBN 10 | 0435465295 |
| Title | S/NVQ Level 2 Customer Service |
| Author | Sally Bradley |
| Series | Nvq Customer Service |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Pearson Education Limited |
| Year published | 2007-06-28 |
| Number of pages | 384 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |