Service Management Principles for Hospitality and Tourism
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Service Management Principles for Hospitality and Tourism by Jay Kandampully
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.| SKU | Unavailable |
| ISBN 13 | 9781524969509 |
| ISBN 10 | 1524969508 |
| Title | Service Management Principles for Hospitality and Tourism |
| Author | Jay Kandampully |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Kendall/Hunt Publishing Co ,U.S. |
| Year published | 2018-08-31 |
| Number of pages | 277 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |