Total Quality in General Practice by Jacqueline Brooks

Total Quality in General Practice by Jacqueline Brooks

This work describes an experiment, initiated and supervised by the Hereford and Worcester Family Health Services Authority, in which four volunteer general practices submitted themselves to external review including an appraisal of their services by their patients. This work records the essential experiences and lessons from this example of teamwork between managers and practices in health care. The book focuses on management methods, emphasizing, in particular, the central functions of planning, standard-setting and performance-monitoring to practices which are keen to improve and to move forward at a pace, and in a way, that members of the practice team can handle without feeling pressured or over-worked. The book should appeal both to the clinical and the non-clinical members of the practice team and should also be of interest to those in health services management who are interested in promoting quality in primary health care.

SKU	Unavailable
ISBN 13	9781857750669
ISBN 10	1857750667
Title	Total Quality in General Practice
Author	Jacqueline Brooks
Condition	Unavailable
Binding Type	Paperback
Publisher	Taylor & Francis Ltd
Year published	1994-04-20
Number of pages	136
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.