Total Quality Management by Joel E Ross
With a chapter on the Theory of Constraints, expanded treatment of Process Management, ten fresh cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading, this resource is suitable for developing and applying TQM. It integrates academic principles with real-world practice."…is a delightful modern text on applied management ideally suited for a one-semester course…Comprehensive…very readable book provides a balanced overview of TQM and will serve as an excellent addition to the literature on productivity improvement"
--K. J. Constas, in CHOICE, Vol. 37, No. 9
| SKU | Unavailable |
| ISBN 13 | 9781574442663 |
| ISBN 10 | 157444266X |
| Title | Total Quality Management |
| Author | Joel E Ross |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Taylor & Francis Ltd |
| Year published | 1999-06-25 |
| Number of pages | 566 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |