Trust in Technology: A Socio-Technical Perspective by Karen Clarke
This book encapsulates some work done in the DIRC project concerned with trust and responsibility in socio-technical systems. It brings together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings. Computer systems can only bring about their purported benefits if functionality, users and usability are central to their design and deployment. Thus, technology can only be trusted in situ and in everyday use if these issues have been brought to bear on the process of technology design, implementation and use. The studies detailed in this book analyse the ways in which trust in technology is achieved and/or worked around in everyday situations in a range of settings - including hospitals, a steelworks, a public enquiry, the financial services sector and air traffic control. Whilst many of the authors here may already be known for their ethnographic work, this book moves on from accounts of 'field studies' to show how the DIRC project has utilised the data from these studies in an interdisciplinary fashion, involving computer scientists, software engineers and psychologists, as well as sociologists. Chapters draw on the empirical studies but are organised around analytical themes related to trust which are at the heart of the authors' socio-technical approach which shows the nuanced ways in which technology is used, ignored, refined and so on in everyday settings.-
From Snapshots to Social Media - The Changing Picture of Domestic Photography
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Coordinative Practices in the Building Process
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Reframing Humans in Information Systems Development
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Designing Information Spaces: The Social Navigation Approach
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Linguistic Concepts and Methods in CSCW
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Avatars at Work and Play
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Public and Situated Displays
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Everyday Innovators
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Informing Digital Futures
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eLearning and Digital Publishing
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Social Media on the Road
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The Locales Framework
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Remote Cooperation: CSCW Issues for Mobile and Teleworkers
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Cooperative Knowledge Processing
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Consuming Music Together
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Social Navigation of Information Space
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The Inside Text
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Understanding Virtual Design Studios
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Spaces, Spatiality and Technology
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CSCW Requirements and Evaluation
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Wide Area Workflow Management
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Wireless World
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Collaborative Virtual Environments
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The Future Home is Wise, Not Smart
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Designing User Friendly Augmented Work Environments
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Exploring Digital Design
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Configuring User-Designer Relations
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Self-Service in the Internet Age
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Shared Encounters
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Designing Socially Embedded Technologies in the Real-World
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Mobile Communications
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Inhabited Information Spaces
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Designing Collaborative Systems
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Sociomaterial-Design
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Resources, Co-Evolution and Artifacts
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Fieldwork for Design
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Media Space 20+ Years of Mediated Life
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Audiophotography
Mark Rouncefield is Senior Research Fellow in the Computing Department at Lancaster University, UK Peter Tolmie is Principal Consultant for Ethnographic Services at the University of Nottingham, UK
| SKU | Unavailable |
| ISBN 13 | 9789048170890 |
| ISBN 10 | 9048170893 |
| Title | Trust in Technology: A Socio-Technical Perspective |
| Author | Karen Clarke |
| Series | Computer Supported Cooperative Work |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Springer |
| Year published | 2010-11-30 |
| Number of pages | 221 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |