The Trusted Leader by Robert Galford
Any good manager feels an intuitive need to build trust inside his or her company and among employees. This guide shows managers how they can build trust within an organization, between manager and colleagues, bosses and employees. It lays out the different kinds of trust, gives diagnostic ways to determine whether trust is missing and where it needs to be supplemented, and ways to restore trust when it has been betrayed. The book contains exercises and quizzes, as well as formulas that quantify the economics of trust and show its importance in an organization. Stories of managers and employees working through issues of trust in many different real-life situations covering many different corporate situations and scenarios (acquisitions, slow-downs, and internal and external crises) are also included.
Robert Galford is currently Managing Partner of the Centre for Executive Development (CED) in Boston. He is former Executive Vice President and Chief People Officer of Digitas, Inc., a leading Internet professional services firm. He has also taught executive education at Columbia Graduate School of Business and the Kellogg Graduate School of Management. He has written articles for The Boston Globe and Harvard Business Review. Anne Seibold Drapeau is Chief People Officer of Digitas. Ms. Drapeau formerly held management positions at Pepsi, J.P. Morgan, and FTD.
| SKU | Unavailable |
| ISBN 13 | 9780743235396 |
| ISBN 10 | 0743235398 |
| Title | The Trusted Leader |
| Author | Robert Galford |
| Condition | Unavailable |
| Binding Type | Other book format |
| Publisher | Simon & Schuster Ltd |
| Year published | 2003-07-21 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |