Ultimate Basic Business Skills by Christee Gabour Atwood
Having this book on your bookshelf is like having an on-call business training department. Ultimate Basic Business Skills provides ready-to-present programs on the most critical front-line business skills every member of your organization needs - basic training that is often ignored in favor of more specialized product or service training. This book offers learning professionals everything needed to quickly deploy a ""business boot camp,"" including lively, scripted, half-day programs in more than 20 individual topic areas. Subjects include both external and internal customer service, basic business skills, and training to help employees thrive in a professional business environment. All handouts, worksheets, assessments, and PowerPoint presentations are included, and can easily be customized for their intended audience.
When you use a workbook by Christee Atwood, you gain the benefit of her impressive experience as a speaker, trainer, and knowledge management adviser. A certified Franklin Covey trainer who has worked withFortune 500 companies, major associations, and governmental entities, Atwood provides the knowledge and tools you need to deliver top-notch workshops in your own organization. She does all this with an easy-to-read conversational style and plenty of humor. In fact, Atwood teaches "But UnSeriously Folks!"a course on the effective use of humor in the workplaceand has written a humorous autobiography, Three Feet Under: Journal of a Midlife Crisis. Atwood has also written three ASTD Press books: Knowledge Management Basics, Succession Planning Basics, and Presentation Skills Training.
| SKU | Unavailable |
| ISBN 13 | 9781562865894 |
| ISBN 10 | 1562865897 |
| Title | Ultimate Basic Business Skills |
| Author | Christee Gabour Atwood |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | American Society for Training & Development |
| Year published | 2010-01-14 |
| Number of pages | 304 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |