Understanding Customer Motivation by Catherine Mattiske

Understanding Customer Motivation by Catherine Mattiske

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Understanding Customer Motivation by Catherine Mattiske

Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely that they will buy. As an experienced salesperson, you must create need and motivate your customers to want to own or use the products and services that you sell. This Learning Short-take combines self-study with workplace activities to help you understand the elements of customer motivation. You will develop tips, tricks and techniques to encourage your customers to start or continue to do business with you, and get the products and services that they need. This Learning Short-take is designed for completion in approximately 90 minutes.
SKU Unavailable
ISBN 13 9781921547232
ISBN 10 1921547235
Title Understanding Customer Motivation
Author Catherine Mattiske
Series Learning Short-Take
Condition Unavailable
Binding Type Paperback
Publisher Tpc - The Performance Company Pty Limited
Year published 2022-12-01
Number of pages 122
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.