The World of Superservice
The World of Superservice
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The World of Superservice by Ken Irons
An instantly accessible guide to creating good service and achieving 'success from service', responding to a widespread interest in, and hunger for knowledge on services. This text is perfect for any type or level of manager who wants to improve service levels. Ken Irons asks key questions such as: What makes for excellent service? Why is service so important in today's market? Contains entertaining cartoons to illuminate key points - an ideal book just to pick up and browse through.| SKU | Unavailable |
| ISBN 13 | 9780201403848 |
| ISBN 10 | 0201403846 |
| Title | The World of Superservice |
| Author | Ken Irons |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Pearson Education (US) |
| Year published | 1997-08-22 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |