World of Waiters

World of Waiters by Gerald Mars

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters. The book addresses the complex world of waiters, look at the insecurities, hierarchies and 'the politics of serving' that come into play in the everyday working life of a waiter. The book addresses the issues facing waiters in everyday life, including the placing and spacing of customers, the process of ordering and tipping, and customer complaints - all of these are looked at through the lens of the rules adhered to by waiters. The book is created from data compiled by the from 5 English hotels at varying grades. This book provides an interesting case study of the restaurant industry, and will be of interest to any academics working in the field of sociology, in particular the field of the sociology of work and anthropology.

Gerald Mars left school at 16 and worked in over thirty jobs before going to Cambridge at twenty-six to read anthropology and Economics followed by a Ph.D. at the LSE. In 2003 The Royal Anthropological Institute awarded him the Lucy Mair Medal in Applied Anthropology 'for consistent excellence in applied anthropology'. He is currently Hon. Professor of Anthropology at University College, London and Visiting Professor at University Campus Suffolk.

SKU	Unavailable
ISBN 13	9780043011829
ISBN 10	0043011829
Title	World of Waiters
Author	Gerald Mars
Condition	Unavailable
Binding Type	Paperback
Publisher	Allen & Unwin
Year published	1984-05-03
Number of pages	160
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.