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Foundations of Lodging Management David Hayes

Foundations of Lodging Management By David Hayes

Foundations of Lodging Management by David Hayes


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Foundations of Lodging Management Summary

Foundations of Lodging Management by David Hayes

Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. KEY FEATURES: With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives and expanded discussion of revenue optimization.

Table of Contents

1. Introduction to the Lodging Industry 2. The Structure of the lodging Industry 3. Guest Service in the Lodging Industry 4. Managing Lodging Operations 5. Staffing the Lodging Operation 6. The Front Office Department 7. The Sales and Marketing Department 8. The Housekeeping Department 9. The Maintenance Department 10. Food and Beverage Operations: Limited Service Hotels 11. Food and Beverage Operations: Full-Service Hotels 12. The Accounting Department 13. Safety and Security 14. Careers in the Lodging Industry

Additional information

CIN0132560895A
9780132560894
0132560895
Foundations of Lodging Management by David Hayes
Used - Well Read
Hardback
Pearson Education (US)
2011-04-12
416
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book. We do our best to provide good quality books for you to read, but there is no escaping the fact that it has been owned and read by someone else previously. Therefore it will show signs of wear and may be an ex library book

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