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An Empowering Approach to Managing Social Service Organizations Donna Hardina

An Empowering Approach to Managing Social Service Organizations By Donna Hardina

An Empowering Approach to Managing Social Service Organizations by Donna Hardina


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Summary

Presenting an empowerment-oriented approach, this how-to guide covers the innovations and theories needed to manage and create a successful social service organization. It tackles important issues related to this complex management field including: values and ethics; organizational structure; diverse clientele and access to services; and more.

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An Empowering Approach to Managing Social Service Organizations Summary

An Empowering Approach to Managing Social Service Organizations by Donna Hardina

Presenting an empowerment-oriented approach, this new how-to guide covers the most recent innovations and current theories needed to manage and create a successful social service organization. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: values and ethics; organizational structure; diverse clientele and access to services; barriers to service delivery; cultural competency; fight for social justice; financial resource management; evaluating program outcomes; and control of the external environment.

Table of Contents

Acknowledgements; Preface; Section I: Introduction to Social Service Organizations: Models, Theories, Ethical Values, and Structure; * Introduction: Defining Power, Powerlessness, and Empowerment. * Theories for Organization Management: Toward the Development of an Empowering Approach; * Values and Ethics for Management Practice; * The Structure and Functions of Social Service Organizations; Section II: Management Skills for Creating an Empowering Organization: Increasing Consumer Access to Services; * Creating Decision-making Partnerships with Staff and Clientele: The Role of Boards and Committees; * Program Design: Increasing Service Quality and Access; * The Culturally Competent Organization; Section III: Empowering Staff Members; * Administrative Leadership; * Increasing Employee Motivation: Promoting the Psychological Empowerment of Workers; * Team Building and Collaboration; Section IV: Strategies for Managing the External Environment of the Empowering Organization; * Advocacy for Improvements in Services and Policies; * Securing Resources for the Organization: Funding and Budgeting; * Using the Evaluation Process to Empower Workers and Clients; * External Relations: Developing Organization Power; * The Empowering Model of Management: Is it Realistic?; APPENDIX: Web Resources for Nonprofit Managers.

Additional information

CIN0826138152G
9780826138156
0826138152
An Empowering Approach to Managing Social Service Organizations by Donna Hardina
Used - Good
Hardback
Springer Publishing Co Inc
20060830
472
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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