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Introduction: The Power of And
Section I: Planning and Policy a Hybrid Work Policy
Chapter 1: Where and When Work is Performed and Who Decides
Chapter 2: Codifying Standard Operating Procedures
Chapter 3: Identifying the Best Approach
Chapter 4: Assessing the Work Force
Chapter 5: Drafting and Communicating the Policy
Section II: The 7 Cs of Leadership
Chapter 6: Culture
Chapter 7: Change
Chapter 8: Connection
Chapter 9: Communication
Chapter 10: Collaboration
Chapter 11: Compassion
Chapter 12: Coaching
Section III: Making Hybrid Work
Chapter 13: Boosting Productivity
Chapter 14: Becoming an Employer of Choice: Hiring, Onboarding and Retention
Chapter 15: Wellness and Mental Health
Section IV: Guardrails for Success in Hybrid Work
Chapter 16: Advancing Environmental, Social, Governance (ESG) and DEI Goals
Chapter 17: Supporting DEI and Addressing Proximity Bias
Chapter 18: Avoiding Pay Equity and Discrimination Claims
Chapter 19: Avoiding Compliance Missteps
Appendix: Training
Glossary of Hybrid Terms