Preface; A.Mark Introduction Why Focus on Culture and Climate?; C.Pope , J.Braithwaite & P.Hyde PART I: CULTURE AND CLIMATE IN CHANGING HEALTH SYSTEMS Converging and Diverging Concepts in Culture and Climate Research: Cultate or Climure?; J.Braithwaite , D.Greenfield & M.Westbrook Management Cultures in the English National Health Service; R.Mannion , H.Davies , S.Harrison , F.Konteh , R.Jacobs & K.Walshe Culture Made Flesh: Discourse, Performativity and Materiality; T.Freeman & E.Peck PART II: RELATIONSHIPS AND COLLABORATION Organizational-professional Conflict in Medicine; A.Fitzgerald & A.Dadich People, Place and Innovation: How Organizational Culture and Physical Environment Shaped the Implementation of the NHS TC Programme; C.Pope, A.le May & J.Gabbay People, Place and Innovation Interpersonal Relationships and Decision-making About Patient Flow: What and Who Really Matters?; K.Eljiz , A.Fitzgerald & T.Sloan Patient Flow Decision-making: Who Really Matters? Bullying, Culture, and Climate in Healthcare Organizations: A Theoretical Framework; J.MacMahon , S.MacCurtain & M.O'Sullivan Changing Relationships Between Health Service Managers: Confrontation, Collusion and Collaboration; P.Hyde Changing Relationships Between Health Service Managers HRM Practice Systems in Employer-of-Choice Health Care Organizations; K.Rondeau & T.Wagar Team Climate and Clinical Information Systems; J.Callen , J.Braithwaite & J.Westbrook Health Network Culture and Reform; R.Sheaff , L.Benson , L.Farbus , J.Schofield , R.Mannion & D.Reeves Primary Health Care Innovation Sites: Learning to Create New Cultures of Care; A.Casebeer , T.Reay , K.Golden-Biddle , B.Hinings & K.Germ PART III: RESEARCH INTO PRACTICE A Shared Vision: Using Action Research for Work Culture Change in a Cardiology Department; S.Long , D.Penny , S.Gold & W.Harding Creating a Climate for Service Improvement Through Role Structures; A.McDermott & M.Keating Accountability and Transparency Through the Technologization of Practice; D.Greenfield The Role of Cultural Performance in Health Care Commissioning; H.Dickinson , E.Peck , J.Durose & E.Wade Conclusion Culture and Climate in Health Care Organizations: Evidentiary, Conceptual and Practical Progress; P.Hyde , C.Pope & J.Braithwaite
