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Etiquette Rules! Nancy R. Mitchell

Etiquette Rules! By Nancy R. Mitchell

Etiquette Rules! by Nancy R. Mitchell


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Summary

Etiquette Rules! succinctly explains everything you need to know to successfully maneuver the world today; from properly serving high tea, to giving the perfectly tasteful toast.

Etiquette Rules! Summary

Etiquette Rules!: A Field Guide to Modern Manners by Nancy R. Mitchell

Etiquette Rules! succinctly explains everything you need to know to successfully maneuver the world today; from properly serving high tea, to giving the perfectly tasteful toast.

We need only to look around our communities or visit social media to know there is an etiquette crisis. With rudeness rampant and civility on life support, it's time for of us to take a hard look at ourselves to determine if we are contributing to the problem or combating it.

Enter: Etiquette Rules! A Field Guide to Modern Manners, a common-sense examination of etiquette as an operating system for living life with kindness and courtesy while we work, play, drive, dine, and shop in our physical and virtual communities.

Etiquette Rules!jettisons the old-school notion that etiquette is nothing but stuffy rules on how to properly hold a teacup. Modern etiquette is a powerful tool that can help everyone feel comfortable and confident in a variety of situations, whether you're building personal and business relationships, demonstrating respect for others, or trying to live a life that flow more smoothly.

Etiquette Rules! Reviews

Etiquette Rules is an excellent general primer for a young woman entering the workplace. * The New York Times *
In a world where reading news headlines would have you believe it has gone to hell in a hand-basket, it is nice to see someone making the effort to uphold some common civility and manners which, though they might be updated now for same-sex weddings, work cubicles or food trucks, are never out of style. * DearAuthor.com *

About Nancy R. Mitchell

Nancy R. Mitchell is an established protocol and etiquette consultant and advisor with more than 35 years of experience in the field. Currently, she is an adjunct faculty member at the George Washington University, Washington, DC, where she developed and teaches protocol courses in the School of Business and Public Management's Event Management Certificate Program. For more than two decades, she served as director of special events and protocol at the US Library of Congress, the world's largest library and cultural center. In her position there, Ms. Mitchell and her staff coordinated the institution's major special events, visits of heads of state and other dignitaries, fundraising galas, conferences, and meetings. As the Library's chief protocol advisor, she served as liaison to the White House, the US Department of State, Congress, the Supreme Court, and other government agencies, embassies, academia, and corporations.

Ms. Mitchell owns The Etiquette Advocate, a firm providing etiquette and protocol training and consulting to corporations, non-profit organizations, government agencies, embassies, universities, and the travel and hospitality industry. She is quoted on matters of etiquette and protocol by CNN, ABC Nightline, Martha Stewart Living Radio, The New York Times, The Washington Post, the Washington Business Journal, the Associated Press and Washingtonian magazine, and has been featured on ABC Good Morning America, Fox News, and National Public Radio. She is co-owner and founding partner of the firm, Protocol Partners-Washington Center for Protocol.

Table of Contents

TABLE OF CONTENTS


INTRODUCTION

Chapter 1: YOUR PERSONAL BEST
Creating and maintaining a brand
First impressions
Attire and appearance
Clothes encounters
Gauge in brain (formal vs. informal)
Hygiene and grooming
Posture
Grammar
Swearing/Offensive Language
Timing
Feedback
My Space
Wrap Up


Chapter 2: PEOPLE SKILLS
Connecting and building rapport
Listening skills
Dealing with difficult people
Conversation
Body Language
Handshake and other greetings
Introductions playbook
Name Game
Networking Etiquette
Transgender Courtesy
Disability Etiquette

Chapter 3: YOUR WORLD

Living with Manners
Move-in Ready Manners
Apartment/Condo/Co-op/Townhouse Living
Single Family Homes
Flag protocol
Retail Rude
Medical Office Manners
Etiquette of Worship
Parking Lots

Chapter 4: FUN AND FITNESS
Entertainment
Theater/Performing Arts
Movies
Museums/Art Galleries/Historical Buildings
Health and Fitness
Gym Etiquette
Swimming Pools/Beaches
Country Clubs
Salons and Spas

Chapter 5: MANNERS HIT THE ROAD
Getting There
Airplanes
Trains
Cruises
Subways
Carpool Etiquette
Hotel Hospitality
B & B Polite
Airbnb

Chapter 6: CHANNELS OF COMMUNICATION
Thank You Notes
Business Letters
Forms of Address
Words of Condolence
Grammar Review

Chapter 7: GOING SOCIAL
Cell Phone Courtesy
Texting
Social Media
Facebook
Twitter
LinkedIn
Instagram

Chapter 8: BE OUR GUEST
Invitations
Party Playbook
Host How-to
Guest Guidelines
Houseguest Handbook
Gifts
Party Protocol
Receiving lines
Name badges
Escort cards
Place cards


Chapter 9: COURTESY GOES TO WORK
Manners Go to Work
Job Interview Etiquette
You're Hired! Welcome Aboard
Gender-Neutral Courtesy
Elevator Etiquette
Business Cards
Meetings Manners
Telephone Etiquette Checklist
EZ Email Etiquette

Chapter 10: DINING DECODED
General Guidelines
Tabletop Tour
Dining Styles
Restaurant Dining
Servers Speak Up
Customer Courtesy
Management Manners
Server Misdeeds
Fast Food Finesse
Food Service Glossary
Quick Tipping Pointers


Chapter 11: DOWN THE AISLE
Determine Your Vision
Timeline
Save the Date Announcements
Invitations
Wedding Expenses
Ceremony
Reception
Gifts
Thank You Notes
Sample Invitation Text

RESOURCES

Additional information

GOR012061200
9781577151630
1577151631
Etiquette Rules!: A Field Guide to Modern Manners by Nancy R. Mitchell
Used - Like New
Paperback
Wellfleet Press,U.S.
20171019
224
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins

Customer Reviews - Etiquette Rules!