This text provides students with a clear framework for understanding how HRD professionals can formulate and implement an ED strategy, identify learning needs, gain top management commitment to an organisational programme of training and development, manage and develop a training function and design, and deliver and evaluate learning events. This second edition has been extended to incorporate more self-checks. Each chapter now concludes with a review of learning objectives through questions from past exam papers. New sections of the book cover: updates in the national and global environment of ED; changes in organisations' HR and ED practice; new material to aid understanding of the business partner role; how ED "adds value"; implications of knowledge management for the ED process; and the importance of technology-based learning when applied to ED adminstration.